An innovative eCRM and Social Media agency operating exclusively in the automotive sector
We use existing DMS, Showroom and Aftersales system data to deliver mobile optimised and personalised customer communications to improve conversions, retention and reputation with measurable results.
We provide marketing solutions from our own portfolio of products, plus those of carefully selected partners. We are helping dealerships reduce their marketing spend, increase response, and generate incremental sales.
We see our role as helping dealers use the technology around them and, more importantly, their customers to improve the communication between the two. Our expertise covers both sales and aftersales operations and blends traditional media with new technology.
Using the technology customers use in their everyday life, Email, Mobile, SMS, Social Media, Direct Mail, Telemarketing – we have a solution for it all.
- Social Media
- Data driven marketing is at the heart of everything we do, including Social Media. We can target your existing customers, and new enquiries, with social advertising, throughout the customer journey, including aftersales retention.
- Getting data quality right is the key fundamental to retaining customers and to building the foundation for increased future sales. Our Aftersales eCRM service delivers significant uplifts in aftersales retention and revenue.
- Lost Sales
- With up to 64% of sales enquiries ending-up as ‘lost’, what are the key steps your dealership can take to ensure your sales team has the best possible chance of converting incoming enquiries to a sale? Our Lost Sale CRM service renews contact with those enquiries that have been marked as ‘lost’, re-engaging and converting opportunities back into live prospects and additional sales conversions.